11.30 – 12.15: ‘How to Attract More Customers with Events and Books’
Viridian Nutrition

Join Holly Thallon Steenson from Viridian Nutrition and Sheaf Street Health Store, to discover how to use events and books to increase footfall, sales and customer engagement. Holly uses real case studies and evidence from events at Sheaf Street Health Store in Northamptonshire. A very practical workshop with hints and tips to ensure success. Bring plenty of questions and ideas or concerns around events and book promotions for a mini-consultation.

13.00 – 13.45: ‘Merchandising Organic: Practical tips to highlight organic in store and harness the environmental credentials of organic‘
Soil Association Certification

Soil Association Certification will be offering guidance on how to bring organic to life in store, with tips from their recently re-launched “Merchandising Organic” guide. They will talk through how to highlight and market organic to your customers and harness the environmental credentials that organic has to offer. They will also feature market highlights from the Organic Market Report, give guidance on key categories for the sector and look at what organic customers look for and value in store.

14.15 – 15.00: ‘How to be a ‘Personal Destination retailer’ by addressing the practicalities of today’s customer market‘
Tim Radley

Lessons from best practice for assortment structure, shop layout, calendar planning & marketing.

About Tim Radley

Tim is a retail consultant with 30 years’ experience. He has worked with retail companies on a wide variety of strategic and operational projects, from back-end product development to front-end customer experience. His role has always been to introduce ‘new’ retail thinking and processes, to improve both the financial performance KPIs, and the human experiences of retail businesses.